Quick Summary
Shipping at a glance
- We ship using UPS, USPS, and FedEx.
- Processing begins after payment/order confirmation.
- Tracking details are provided when available.
- Delivery time depends on your location and carrier operations.
Note: Carrier delays (weather, peak season, service disruptions) are outside our control.
01
Order Processing
Once your order is confirmed, we prepare it for shipment. Processing time may vary depending on
product availability and order volume.
- Processing starts after payment confirmation (or COD confirmation if applicable).
- During peak seasons, processing may take longer.
- Orders can't be modified once shipped.
Tip: Double-check your shipping address and phone number during checkout to avoid delivery issues.
02
Shipping Carriers
We use reliable carriers to ship orders. Carrier selection may depend on destination and package type:
UPS
Trusted delivery network for domestic and select routes.
USPS
Efficient for many regions and mailbox-friendly deliveries.
FedEx
Fast, trackable shipping with broad coverage.
We may choose the best carrier for your order based on speed, reliability, and destination.
03
Tracking Information
- Tracking details are shared once your order is dispatched (when available).
- Tracking may take some time to update after label creation.
- If you don't see updates, check again after 24 hours.
If you need help with tracking, email us with your order number.
04
Delivery Time & Delays
Delivery time depends on:
- Your location
- Carrier service level
- Weather, holidays, and peak-season volume
If a tracking status shows "Delivered" but you didn't receive it, check around your property or with neighbors/building reception first.
05
Incorrect Address / Delivery Issues
- Customers are responsible for providing accurate address and phone details.
- If an order is returned due to incorrect details, reshipping may require additional fees.
- We are not responsible for delays caused by incorrect/incomplete addresses.
Please contact us quickly if you notice an address mistake after ordering.
06
Lost / Damaged Packages
- If your package arrives damaged, contact us within 48 hours with photos.
- If a package appears lost, contact us with your order number and tracking link.
- We'll review and assist with next steps (replacement/refund where applicable).
Claims may require supporting evidence (photos, carrier status, delivery confirmation).
07
Contact
